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Random UX Quote

 

"I know a lot about cars… I can look at a car’s headlights and tell you exactly which way it’s coming."

Mitch Hedberg

 

Mitch Hedberg was a UX designer’s quote factory-dream -insightful, and capable of distilled and accurate feedback (more rare than it would seem).  Plus there is the funny, which isn’t nothing.  Let’s look at a couple of UX topics that Mitch totally nails here…

User Confidence
A good interface will instill confidence in the user.  This isn’t to say that there are sporadic messages telling the user how smart and efficient they are, but rather one that presents controls and features in line with workflows, meaningfully organized, and well designed graphically.  Mitch looked at a car’s headlights and felt confident about the whole thing; that is the kind of experience that will bring a user back to a UX and be more likely to discover what else there is.

Inherent Comprehension
Mitch knows a lot about cars because he is familiar with the cover.  He understands what he needs to complete his task (I guess in this case, not getting run over).  If he needs to peel back the covers he can, but since he isn’t introduced to an inside-out car with all of its components and controls splayed out at him at once, he knows enough to get by even without a full automotive mastery.

 

John Nelson / IDV Solutions / john.nelson@idvsolutions.com

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