Usability Got-Its and Not-Its
Over the weekend I saw a couple of pop machines (Check out this totally awesome map of "pop" vs. "soda" where you can learn where I am not from!) that on the surface were relatively similar in design and layout…
Remember the old machines that had a giant picture of a logo on the face panel and a series of small buttons off to the side where you could make your selection? That’s what this is except instead of one giant logo there is now also a grid of big photo graphics of the offerings that look a lot like buttons.
Maybe at one point vendors lamented all the walk-aways that thought the machine was out of order and sacrificed one of the cells in order to house a message that essentially says, "These aren’t really buttons!" Or maybe they knew it was a confusing layout in the first place and planned the "Choose Here" bolt-on from the start.
Either way you get an engineered band-aid.
Now when a see a layout of delicious options, the selection button is right there. Plus, there is no need for a bolt-on message to correct a persons reasonable assumptions.